Structure Without the Bottleneck: How to Build Scalable Infrastructure Without Killing Agility
As accounting and advisory firms grow, complexity is inevitable. What starts as a small, nimble team can quickly turn into a slow-moving operation if...
3 min read
Christine Hollinden : Jun 11, 2025 1:15:00 PM
In today’s fast-evolving accounting landscape, mid-market firms face both a pressing challenge and a powerful opportunity. Traditional compliance services are increasingly becoming commoditized. Technological advancements and shifting client expectations are transforming what it means to deliver value and what is perceived as valuable to the client. For mid-market accounting firms looking to remain competitive and drive sustainable growth, expanding into advisory services is no longer optional, it is essential.
The Drivers Behind the Shift to Advisory
1. Technological Disruption
Automation and artificial intelligence are streamlining tasks that once required extensive time and manpower. What differentiated firms (efficiency in compliance) has become table stakes. The same tools enabling greater speed and accuracy are now eroding margins on traditional services as client expectations increase. To stay ahead, firms must shift focus fromwhat they do to howthey help clients achieve strategic outcomes; focusing on adding value.
2. Changing Client Expectations
Business owners and C-suite clients are not just looking for number-crunchers, they want advisors. They’re seeking proactive guidance, strategic planning, and real-time insights that help them grow, pivot, and move quickly to the ever-changing business environment. Clients value firms that understand their business holistically and provide forward-looking, actionable advice, not just historic reports.<
3. Market and Revenue Pressures
With increasing competition from both large firms and tech-enabled platforms, advisory services represent a lucrative and sustainable revenue stream. Advisory work often commands premium pricing, encourages year-round engagements, and strengthens client loyalty through deeper relationships.
4. Talent Attraction and Retention
Today’s professionals want more than repetitive, transactional tasks. They are looking for roles that challenge their analytical skills, provide continuous learning opportunities, and allow them to see the tangible impact of their insights. Advisory roles offer a more engaging and strategic career path, one that attracts ambitious, curious talent and fosters long-term retention. Firms that evolve their service model are also evolving their culture and value proposition to team members.
Why This Matters for Mid-Market Firms
Mid-market firms are uniquely positioned to capitalize on this shift. Unlike large firms burdened by complex hierarchies, or smaller firms constrained by scale, mid-sized firms are agile and resourceful. They often have deep community ties, established trust with their client base, and the operational flexibility to pivot and grow.
However, the risk of inertia is real. Firms that delay this transition may find themselves outpaced by more proactive competitors or disrupted by software that replaces low-margin services. The time to act is now.
Key Advisory Service Areas for Expansion
Transformation does not need to happen overnight. Strategic, focused expansion into key advisory areas can deliver significant ROI and establish a strong competitive edge. Here are four key areas for advisory expansion:
Fraction CFO and Controller Services
One of the fastest-growing segments in the profession, goes beyond the traditional bookkeeping or bank reconciliations and encompasses outsourced CFO or Controller services, budgeting, forecasting, and financial performance dashboards. These services position the firm as a trusted financial partner, providing consistent value beyond tax season. What’s more, expanding into fractional services integrates seamlessly with existing bookkeeping service mix, allowing firms to broaden their advisory footprint with minimal added overhead and forge deeper, longer-lasting client relationships.
M&A and Transactional Advisory
Clients navigating acquisitions, divestitures, or succession planning need more than compliance, they need insight and alternatives. Expanding into M&A Advisory does not require a heavy lift, especially if the firm already providing compliance services. For example, firms offering assurance services can easily integrate quality of earnings reports as a new service. In other cases, firms can help assess deal readiness, structure transactions, perform valuations, and support negotiations, creating high-value engagements with long-term impact.
Clients navigating acquisitions, divestitures, or succession planning demand more than compliance—they need strategic insight. If your firm already delivers assurance or compliance services, adding M&A advisory can be a seamless extension: start by integrating quality of earnings reports into existing engagements. From there, you can guide clients through deal-readiness assessments, transaction structuring, valuations, tax and estate strategies, and negotiation support—creating high-value, long-term partnerships built on deep financial and accounting knowledge.
Technology Consulting
Technology consulting, from recommending cloud‐based accounting platforms to implementing full ERP systems, enables clients to future-proof their operations while seamlessly complementing outsourced accounting services through enhanced data access and smarter decision-making tools. Entering this arena, however, demands more than enthusiasm: it requires in-depth experience with the various technologies represented. Before expanding into technology consulting, make sure your team has the specialized knowledge and hands-on experience needed to deliver value.
Industry-Specific Advisory
By specializing in industry sectors like construction, healthcare, or nonprofit, accounting firms can develop tailored offerings that tackle each sector’s unique challenges. This approach cultivates deep knowledge leadership, commands premium fees, and strengthens client loyalty. To pinpoint the smartest niche, start by analyzing your current client roster: if you already serve a significant concentration in one area, leverage that head start to build your specialized practice.
Building the Foundation for Advisory Success
Transitioning to an advisory model requires deliberate planning. Firms should consider:
Final Thoughts
For mid-market accounting firms, expanding into advisory is not about chasing a trend, it is about ensuring long-term relevance, adding value. shifting to a forward-thinking mindset and reaping the benefits of greater profitability and growth. Clients are ready for it. Talent craves it. The technology is available. What’s needed is leadership to take calculated steps into less familiar territory.
Ready to Grow Smarter?
Hollinden has developed a turnkey framework specifically designed to help mid-market firms accelerate their advisory expansion. Download our free Growth-Drive™ Toolkit to learn more.
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